745 - 2nd Avenue East, Brooks, Alberta T1R 1L2 | Phone: 403-793-6700 | privacy@grasslands.ab.ca

Starfall

Notification for the collection and disclosure of personal information

Dear Parent/Guardian/Independent Student,

Every year, at the beginning of the year, we notify you of the online applications we use as a division. In addition, this year, your child's teacher or school wants to use Starfall.

What is Starfall?
Starfall is designed to help children learn to read and build early math skills by turning research‑based lessons into untimed, multisensory activities that feel like play. It tackles common challenges in early learning—such as developing phonemic awareness and sight words—and supports emergent readers, English learners, and students with learning differences by letting them see, hear, and touch as they learn. Unlike pen‑and‑paper practice, Starfall’s interactive games, animated songs, and audiovisual supports keep students engaged while following state learning objectives from pre‑K through grade 5. Its free‑flowing design encourages kids to explore, repeat skills at their own pace without constant tests, and learn through positive reinforcement, with accessibility features like keyboard‑friendly activities, captions, and visual descriptions to include all learners at school and at home.

⚠️ Important Information for Parents

Parent Email Collection: This application collects parent email addresses. If you provide your email, you may receive communications from Starfall including product updates and educational resources.

📋 What Personal Information Does Starfall Collect?

Based on the information we have, Starfall may collect the following personal information about your child:

Medium Sensitivity Personal Information

  • Payment Information (non-account)

Low Sensitivity Personal Information

  • IP Address
  • Parent's Email Address

General Profile Personal Information

  • Likes Dislikes Opinions Non Sensitive
  • Platform Usage Analytics

🎯 How is the personal information used?

Grasslands Public Schools Uses of Collected Personal Information

  • To provide this app as a core learning tool for your child (Education Act, Sec. 33(1)(a))

Starfall Uses of Collected Personal Information

  • To provide the basic features of the app and make it work
  • To help police, fire, or medical services in an emergency
  • To manage accounts, billing, and send important service messages
  • To comply with a court order or subpoena
  • To improve the product by analyzing how people use it

🔒 How Personal Information is Protected

Based on available documentation, here's what we know about data protection for Starfall:

Security Measures

Partial
Based on the documents, the most sensitive data appears to be parent emails, billing addresses, and purchase details. The vendor states a secure payment processor with encrypted transactions and servers in secured, monitored facilities with firewalls. However, ISO certifications and encryption at rest or TLS details are not stated. Protections appear basic for this data, so proportional risk seems medium.

Data Sharing Practices

Good
The vendor states it does not sell personal information and does not display advertising. Documentation does not indicate sharing with analytics partners or other companies for commercial purposes. Data appears used for core service and billing only.

Policy Completeness

Good
The documentation does not state encryption in transit or at rest, or any security certifications. Breach notification and incident response processes are not explained, and a sub-processor list is not provided. Policy version dates and how long the company keeps information are not stated. Documentation indicates data may be stored outside Canada, which means different privacy laws may apply.

Parent & Student Rights

Partial
In the Alberta context, the vendor's policy states a method for parents to access data within 30 days. It also states a process to correct information by contacting the helpdesk. However, the documentation does not state how long the company keeps information. Deletion appears to occur only on request, leaving the retention duty unclear.

This assessment is based on the vendor's stated documentation. The school division continues to evaluate these practices.

Your Rights as a Parent

  • To opt out of the use of Starfall for your student at any time
  • To request to see the information that is collected by Starfall about your child
  • To ask for corrections to personal information in Starfall if the information is incorrect
  • To request the deletion of any personal information that is held by Starfall
  • To contact us or Starfall with any privacy concerns. Contact information is listed below.

Questions, Concerns, or for Further Information?

School Division Contact:

Privacy Officer: Grasslands Public Schools

Email: privacy@grasslands.ab.ca

Phone: 403-793-6700

Address: 745 - 2nd Avenue East, Brooks, Alberta T1R 1L2

Starfall Contact:

Privacy Contact: helpdesk@starfall.com

Privacy Policy: https://teach.starfall.com/privacy

Terms of Use: https://teach.starfall.com/terms

QR Code for full privacy review

To view the full privacy review

https://governance.grasslands.ab.ca/view/SYS-019

Document generated: June 10, 2026